Support
Answers to the most common questions about Word Den. Didn't find yours? Contact Us.
Frequently asked questions
When does the new daily puzzle appear?
The Daily Word puzzle changes at midnight in your local time. A new Groups puzzle arrives every three days.
I changed phones and my streak is gone. Can you restore it?
Your progress is stored only on your device, because the app has no accounts. We cannot see it or move it to a new device, so unfortunately we can't restore it.
How do I change the language?
Open Settings → Language and choose one of the available languages. The words and puzzles change with it.
How do I turn the daily reminder on or off?
Open Settings → Daily reminder. You can also turn off notifications for Word Den in your device's settings.
How do I change my ad privacy choices?
In the EEA, the UK and Switzerland: Settings → Ad privacy choices in the app. On iPhone and iPad: the iOS Settings app → Privacy & Security → Tracking. On Android: device settings → Google → Ads.
Can I remove the ads?
Not at the moment. The ads keep Word Den free for everyone.
How do I delete my data?
Uninstalling the app deletes everything stored on your device. For questions about analytics or advertising data, email us; see our Privacy Policy for details.
I found a wrong word or a puzzle that doesn't make sense.
Thank you! Please email us the language, the date and the game, and the word or puzzle. We fix content regularly.